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Commercial Training Courses

Our Commercial Courses offer a unique package of training solutions and support for employers. Our dedicated Business Development Team will explore opportunities with businesses to offer the right information, advice, guidance and skills solutions.

Are you a Small to Medium Enterprise (SME)?
You may be eligible for WYCC European Social Fund funding if participants are 18+, in training or employment, have the right to work in the UK. Businesses must operate within the Leeds City Region. Funding of up to 40% may be available. Conditions and eligibility will be discussed with your Skills Advisor following your enquiry. Contact the Business Development Team today to find out if you’re eligible.

Our Courses

18th Edition Wiring Regulation

The 18th Edition of The IET Wiring Regulations launched on 2 July 2018. This update, also known as BS 7671:2018, provides an opportunity for all electricians to get fully up to date with the latest industry standards.

This City and Guilds Level 3 (18th edition) requirements for Electrical Installations (2383) is an essential electrical qualification which is aimed at practicing electricians, associate trades and those who are looking to update their existing qualification whilst also providing a user with an updated and improved understanding of the IET Wiring Regulations.

This course is offered over a 3 day period. The price for the course is £450+ VAT which includes the regulations book or £400+ VAT without the regulations book.

Course Dates

Monday 17th – Wednesday 19th February

2391 Inspection and Testing

This course leads to the City & Guilds 2391-52 Level 3 Award in Inspection and Testing. (The course replaces the City & Guilds 2394/5 qualifications).

The course is aimed at practicing electricians who wish to gain qualifications in initial verification as well as periodic inspection, testing and reporting and is intended for experienced electrical installers who have previous training and experience of inspection and testing.

For further course information or to book your place on the 18th Edition Wiring Regulations or 2391 Inspection and Testing, please contact Nicky Betteridge on or call 01274 728316.

Coaching & Mentoring

This course is aimed at those providing coaching and mentoring in the workplace. Topics will include;
– Foundation coaching skills
– Training Needs Analysis Design, Development, Delivery and Assessment
– Critical Evaluation.

Customer Service

This Level 3 course will provide individuals with a qualification which covers;
– The Principles of Customer Service
– Effective Communication
– Making Improvements to Customer Service.

Dignity in the Workplace

This course is aimed at all staff regardless of whether they have any line management responsibility. This course provides everyone with the skills and tools to ensure everyone is treated fairly and without discrimination within the workplace. Topics will include;
– Employment Law
– Understanding Behaviours
– Challenging and Reporting
– Recognising Behaviours
– Key Skills and Behaviours for success and equality.

Effective Written & Verbal Communications

This course is aimed at employers who are looking to enhance their written and verbal communication skills. Topics will include;
– Business Letter Writing
– Reports
– Structuring and Delivering Presentations.

Leading & Managing a Team

This course will provide managers with the fundamental skills to effectively manage a team. Topics will include;
– Leading and Managing a Team
– Motivating the Team to Maximize Performance
– Target Setting.

Planning for Change

This course is aimed at individuals managing or leading a team. It will provide employees with the skills to better understand, support and manage their people through change within the business. Topics will include;
– The journey of change
– Barriers to change
– Your organisation and the people within it
– Planning change
– Communicating change
– Influencing change
– Implementing Change.

Presentation & PowerPoint Skills

This course is aimed at anyone wishing to improve their presenting skills, it will provide employees with the skills and techniques to effectively deliver presentations. Topics will include;
– Developing a unique style
– Overcoming nerves
– Using support materials
– Effective planning.

Project Management

This course will allow managers without prior project management experience understand the most important project management skills. You will obtain key techniques to support you in successfully managing projects. Topics will include;
– The role and importance of a project manager
– Common project management processes
– Effective use of Gantt Charts
– Risk Management Techniques
– How to plan, monitor and ensure the success of your project and future projects.


This course at anyone working with or around children within any setting. Topics will include;

– Legislation and The Children’s Act 2004
– Understand how to safeguard and protect children, young people and practitioners
– How to respond to evidence
– How to raise and respond to concerns

Employees will gain A Level 3 Unitized Qualification – Understand How to Safeguard the Welfare of Children and Young People.

Microsoft official curriculum, delivered by a certified instructor and certified labs in association with our Microsoft Certified learning partner.

Microsoft Azure –  (formerly Windows Azure is a cloud computing service created by Microsoft for building, testing, deploying, and managing applications and services through Microsoft-managed data centers. It provides software as a service (SaaS), platform as a service (PaaS) and infrastructure as a service (IaaS) and supports many different programming languages, tools and frameworks, including both Microsoft-specific and third-party software and systems.

ITIL – ITIL describes processes, procedures, tasks, and checklists which are not organisation-specific nor technology-specific, but can be applied by an organisation toward strategy, delivering value, and maintaining a minimum level of competency. It allows the organisation to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement. There is no formal independent third party compliance assessment available for ITIL compliance in an organisation.

RedHat – Red Hat Enterprise Linux (RHEL) is a Linux-based operating system from Red Hat designed for businesses. RHEL can work on desktops, on servers, in hypervisors or in the cloud. Red Hat and its community-supported counterpart, Fedora, are among the most widely used Linux distributions in the world.

01274 728316

City Training Services, 39/41 Chapel Street, Little Germany, Bradford, West Yorkshire, BD1 5BY
© Training for Bradford Ltd. (trading as City Training Services) 2017
Company Registration No.: 01964653

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